Privacy Policy

1. Introduction

Welcome to MCC Platform ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy rights.

This Privacy Policy explains:

• What personal data we collect
• How we use your personal data
• Your rights regarding your data
• How we protect your data
• How to contact us

Important: By using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Personal Data We Collect

2.1 Information You Provide:

• Account Information: Email address, password (encrypted), name, phone number (optional)
• Organization Information: Organization name, industry, business type
• Communication: Messages you send us through contact forms or support

2.2 Information We Collect Automatically:

• Session Data: Login timestamps, session IDs, session duration
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, features used, clicks, navigation patterns
• Cookies: See our Cookie Policy

3. How We Use Your Personal Data

We process your personal data for the following purposes:

3.1 Service Delivery:

• Create and manage your account
• Authenticate your access
• Provide SMS and Email services
• Process transactions
• Manage your organization

3.2 Security & Fraud Prevention:

• Detect and prevent unauthorized access
• Monitor suspicious activities
• Verify your identity
• Prevent fraud and abuse

4. Your Privacy Rights

Under GDPR and DPDPA 2023, you have the following rights:

4.1 Right to Access:

You can request a copy of your personal data. Go to Settings → Privacy → Download My Data

4.2 Right to Rectification:

You can update your personal data at any time through your profile settings.

4.3 Right to Erasure:

You can request account deletion. Go to Settings → Privacy → Delete My Account. Note: We provide a 30-day grace period during which you can cancel the deletion.

5. Contact Us